Business hours
Are you a private investor with a question about your securities or your VPS account?
If so, you must contact your account operator, i.e. the bank, investment firm or fund management company that operates your VPS account. Click here for a list of account operators
Business hours for Client Services and Support
| Normal business days: | kl. 08:00 - 16:00 |
| Wednesday before Maundy Thursday | kl. 08:00 - 13:00 |
| Christmas Eve: | Closed |
| 27 - 30 December: | kl. 08:00 - 16:00 |
| New Year’s Eve: | kl. 08:00 - 12:00 |
If you need assistance after 16:00 hours with urgent technical or operational matters, you can contact the IT Production Department by telephone: (+47) 22 63 53 00.
Production system
Monday to Friday: All transactions are available between 08:00 - 20:00.
Weekends: The production system is closed from 20:00 hours on Friday until 08:00 hours on Monday
Two settlement cycles are carried out each day.
Demo system
Monday to Friday: All transactions are available between 08:00 - 18:00.
Weekends: The demo system is closed from 18:00 hours on Friday until 08:00 hours on Monday..
Two settlement cycles are carried out each day. The second settlement cycle is run at 13:00 hours.
Settlement calendar
The system is closed on the following dates:
|
|
2012 |
2013 |
2014 |
2015 |
|---|---|---|---|---|
| New Year’s Day | 1 Jan. | 1 Jan. | 1 Jan. | 1 Jan. |
| Maundy Thursday | 5 April | 28 March | 17 April | 2 April |
| Good Friday | 6 April | 29 March | 18 April | 3 April |
| Easter Monday | 9 April | 1 April | 21 April | 6 April |
| Public holiday | 1 May | 1 May | 1 May | 1 May |
| Ascension Day | 17 May | 9 May | 29 May | 14 May |
| Constitution Day | 17 May | 17 May | 17 May | 17 May |
| Whit Monday | 28 May | 20 May | 9 June | 25 May |
| Christmas Eve | 24 Dec. | 24 Dec. | 24 Dec. | 24 Dec. |
| Christmas Day | 25 Dec. | 25 Dec. | 25 Dec. | 25 Dec. |
| Boxing Day | 26 Dec. | 26 Dec. | 26 Dec. | 26 Dec. |