Are you a private investor with a question about your securities or your VPS account? If so, you must contact your account operator, i.e. the bank, investment firm or fund management company that operates your VPS account. Click here for a list of account operators
Business hours for VPS Client Services and Support
Client services and support is a service provided for banks, investment firms and fund management companies. The service principally provides help and guidance to these customers in their operation of the VPS system.
|Normal business days||08:00 – 16:00|
|Wednesday before Maundy Thursday||08:00 – 13:00|
|27 – 30 December||08:00 – 16:00|
|New Year’s Eve||08:00 – 14:00|
If you need assistance after 16:00 hours with urgent technical or operational matters, you can contact the IT Production Department by telephone: (+47) 22 63 53 00.
Monday to Friday: All transactions are available between 08:00 – 20:00.
Weekends: The production system is closed from 20:00 hours on Friday until 08:00 hours on Monday.
Two settlement cycles are carried out each working day, except Christmas Eve and New Years Eve.
Monday to Friday: All transactions are available between 08:00 – 18:00.
Weekends: The demo system is closed from 18:00 hours on Friday until 08:00 hours on Monday.
Two settlement cycles are carried out each working day. The second settlement cycle is run at 13:00 hours.